Privacy Policy

INTRODUCTION

This Privacy Policy is addressed to you, the users of the online store (hereinafter E-Shop) and our company's website (hereinafter Website), in order to inform you about the protection of your personal data and your rights.

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USE OF COOKIES

What is a cookie?

Cookies are text files containing small amounts of information that are downloaded to your device when you visit a website. The cookies are then sent back to the original website on each subsequent visit or to another website that recognizes this cookie. Cookies are useful because they allow a website to recognize a user's device.

You can find more information about cookies at:

• www.allaboutcookies.org

• www.youronlinechoices.eu

• For videos about cookies, visit how Google uses cookies

 

Cookies do many different tasks, such as allowing you to navigate between pages efficiently, remember your preferences and generally improve your experience as a user. Some expire as soon as you leave the website and others expire some time later.

 

Performance cookies

These cookies collect information about how visitors use a website, for example which pages visitors visit most often and whether they receive error messages from websites. These cookies do not collect information that identifies a visitor. All information collected by these cookies is aggregated and therefore anonymous. It is only used to improve the way a website works.

By using our website, you agree that we may place these types of cookies on your device.

 

You can control and/or delete cookies according to your wishes. You can delete all cookies already on your computer, as well as set most browsers to prevent the installation of cookies.

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If the use of cookies is suspended, the user will still be able to use all the features of the website.

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Links to other websites

Our website may at times contain links to other websites of interest. However, once you use these links to leave our website, you should note that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of the information you provide when visiting such websites and such websites are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to that website.

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RIGHTS OF WEBSITE USERS

Our goal is to remain GDPR compliant.

You have got:

• The right to information: This is what this page ensures.

• The right to access: Website visitors will have the right to ask – and receive an answer – whether an organization is processing their data. This information must be provided within one month of your request.

• The right to rectification: If your data is incorrect or incomplete, you have the right to have it rectified.

• The right to be "forgotten": You can request the deletion of your data.

• The right to restrict processing: In some cases, you can block the processing of your personal data, although on this website, this would simply mean opting out of Google Analytics (see links below).

• The right to data portability: You can use your own data wherever you want.

• Right to object: You can object to the use of their personal data for most purposes.

You may choose to limit the collection or use of your personal information in the following ways:

• Opt out of Google Analytics

We will not sell, distribute or lease your personal information to third parties nor are we required by law to do so.

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PROCESSING OF PERSONAL DATA THROUGH THE E-SHOP

Our website, https://www.pkotsios.com/,   hosts an electronic store for the display and sale of our products (E-Shop), through which we provide you with the possibility to purchase, through electronic platform, our products.

 

PURPOSE OF DATA COLLECTION

We collect and process your data, which you provide to us through the E-SHOP, for the management of the sale of the products and/or the provision of our services, communication and updating you in relation to the products you ordered, the order execution stage you, the availability of the products you ordered, the dispatch of the products and our compliance with the obligations imposed by the applicable legislation, e.g. tax legislation, e-commerce directive.

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DATA CATEGORIES

We ask you for the absolutely necessary information to carry out the sale of our products, namely:

• Name (required)

• Surname (required)

• Company Name (optional)

• Billing address (required)

• Shipping address, if different (required)

• Telephone (required)

• Email address (required)

• Choose a payment method (mandatory)

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The above data are those imposed for the pricing of our products, based on the current tax legislation, their shipment through the cooperating courier company, as well as to be able to inform you about the progress of your order, the availability of the products you ordered and the expected delivery date thereof.

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We do not process or store your credit and payment card details in any way. To pay for your order, you go to a secure payment environment (Stripe and Paypal), which manages the processing and execution of credit card payments, safely and under their sole responsibility.

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We only receive payment notification from our credit institution.

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LEGAL BASIS

We use your personal information exclusively for the fulfillment of our contractual relationship (sale of products) and the fulfillment of our obligations arising from the law, e.g., tax legislation, e-commerce legislation, etc. which we retain as far as is provided by the applicable legal framework.

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DISCLOSURE OF PERSONAL DATA

We disclose your personal data, for the fulfillment of our contractual obligations to third party service providers who process personal data on our behalf, i.e. cooperating Credit Institutions for the processing of card payments and cooperating transport companies for the transport and delivery of our products to ' you who ordered.

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Disclosures of your personal data are protected by appropriate protection measures by entering into special agreements, whereby we require our subcontractors, suppliers and third party service providers to implement appropriate technical and organizational measures to protect your personal data.

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PRIVACY

Our website and our E-Shop use the TLS protocol, for secure online commercial transactions. This encrypts all Data you provide, including your name, password and address, so that it cannot be decrypted or changed in transit over the Internet.

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All payments made using a card are processed through the Stripe online payment platform that uses AES-256 encryption. Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

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NOTICE OF YOUR RIGHTS

You have the following rights in relation to your personal data:

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RIGHT OF ACCESS - CORRECTION:

You have the right to be informed and request access to any of your personal data that we may hold. If you find that they are inaccurate or incomplete, you can ask us to modify or update them.

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RIGHT OF DELETION:

You have the right to ask us to delete your personal data, unless we can either demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms or where we need to process the data for the establishment, exercise or defense of legal claims.

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This policy will be renewed and updated from time to time based on the applicable national and community legislation. This edition was drawn up on 09/03/2023.

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